This Cookie Policy explains what cookies are, how WH Hotels uses them, and the choices you have. It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain until they expire or are deleted.
2. How We Use Cookies
We use cookies to:
- Keep you signed in and maintain your session while you browse
- Remember your preferences and settings
- Keep your booking and cart information during the reservation process
- Understand how visitors use our website so we can improve it
- Help keep our website and your account secure
3. Types of Cookies We Use
| Type | Purpose |
|---|---|
| Strictly necessary | Enable core functionality such as signing in, security, and completing bookings. The website cannot function properly without these. |
| Functional | Remember your preferences and choices to provide a more personalised experience. |
| Performance / analytics | Collect anonymous information about how visitors use our website to help us improve it. |
4. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can usually set your browser to block or delete cookies. However, please note that if you disable strictly necessary cookies, some parts of our website — such as signing in and completing a booking — may not work correctly.
For more information on how to manage cookies, refer to the help documentation of your specific browser.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
6. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: info@whhotels.com
- Phone: +44 20 1234 5678
- Address: 123 Luxury Street, London, UK